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Support Engineer for Cloud Solutions (m/f/d)

TTControl Srl

Do you believe in a more automated and connected future and are passionate about technical implementations? As a Technical Support Engineer for Cloud Solutions, you assist and train our customers during development and integration of our cloud-based telemetry solutions for special purpose vehicles such as construction machines, agricultural machines, or municipal vehicles. You are the interface between our customers and our development teams concerning all technical subjects. If you have a good technical understanding, great passion for interacting with customers and enjoy networking, then come and join us!

Your Tasks
Act as technical interface to our national and international customers providing support via ticketing system, phone or on-site
Assist our customers during the development of applications for mobile machinery
Actively participate in the implementation and realization of customer-specific applications
Provide technical support to our sales team
Prepare technical presentations and training materials
Conduct product trainings via our TTC Academy

Advancing safe technologies, improving human lives
Since our beginning as a spin-off of the Vienna University of Technology (TU Wien) in 1998, we are advancing safety control platforms and robust networks in the areas of Automotive, Aerospace, Off-Highway and Industrial. Especially in recent years, TTTech Group has grown substantially. To date, more than 1,400 employees in more than 10 locations worldwide are working for TTTech companies. Leading companies and renowned partners from different areas count on our innovative know-how.

TTControl, a joint venture company of TTTech and HYDAC International with locations in Vienna and Brixen, is one of the leading suppliers in the field of safety controls, displays and connectivity solutions. Our products build the technological heart of innovative machines like combine harvesters, snow groomers, lifting platforms or fire-fighting vehicles. We improve the safety and reliability of electronic systems in these machines and substantially contribute to make autonomous operations a reality.